Lab.computer Privacy Policy

About Lab.computer

Lab.computer is an online IDE offering tool to remove setup hassles from programming classes and make them more interactive. Its grade management system can collect submission, auto/manual grade assignments, do plagiarism detection and distribute grades.

Please read this Privacy Policy carefully before accessing or using the Website. In this Policy, we refer to these products as the “Website” or the “Services”

What is this Policy all about?

This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. It applies to you if you’re a student, a teacher, or anyone else who uses our Website.

This Policy applies to information that we collect when you use our Services online. It does not apply to information we may collect offline or if you provide any information to a third party (including through any application or content that may link to or be accessible from the Website). We use the term “Personal Information” to refer to any information that would identify you as an individual (e.g. your name and/or email address).

By using the Service, you accept and agree to this Privacy Policy. Your use of the Service is also governed by the Terms of Use. You should read both of these documents together.

What personal information do we collect?

Technical data

As you use our Website, we may use automatic data collection technologies to collect information about your equipment, browsing actions, and patterns. For example, we may collect: details of your visits to our Website, including traffic data, location data, logs, and other communication data; and information about your computer and internet connection, including your IP address, operating system, and browser type.

The technologies we use for this automatic data collection may include tools such as cookies and web beacons. Cookies are small files that websites place on your computer as you browse the web. Web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) are small electronic files that permit us, for example, to count users who have visited certain pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). You may choose to disable cookies in your browser settings. However, if you choose to do this, many of our Website’s features may not function properly.

  • protect its rights and interests (or those of its users or third parties);
  • detect any malicious or fraudulent activity;
  • monitor and analyze web traffic and can be used to keep track of User behavior;
  • save and manage backups of this Application on external servers managed by the service provider itself. The backups may include the source code and content as well as the data that the User provides to this Application;
  • use personal details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header;
  • process payments by credit card, bank transfer, or other means;
  • estimate our audience size and usage patterns;
  • monitor site performance and uptime;
  • resolving technical issue for Website users;
  • store information about your preferences, allowing us to customize our Website for you; and recognize you when you return to our Website.

Surveys and demographics

Occasionally, we will send out optional online surveys to students asking for data such as age, gender, race and, academic background. This data is only ever used in the aggregate and for the purposes of improving the Website and ensuring that we are reaching a diverse and representative group of learners.

Who can access your information?

We do not sell or rent your Personal Information to any third party for any purpose, including advertising or marketing. We do not allow any advertising on our Services.

We restrict access to your information to Lab.computer employees, contractors and agents who need to know that information in order to process it for us and who are subject to strict contractual security standards and confidentiality obligations. They may be disciplined or their contract terminated if they fail to meet these obligations.

Account information, coursework and grading, as well as student programs, projects, and uploaded files can be accessed by the student who created them and his or her teacher. Messages are accessible to participants in that conversation. All users of the Website must abide by the Terms of Use, which include obligations about interacting with other users.

We may disclose information that we collect or you provide as described in this privacy policy to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, in which Personal Information that we hold is among the assets transferred. This Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your Personal Information as per this Policy (unless you give consent to a new policy). We will provide you with prompt notice of an acquisition, by posting on our homepage, or by email to your email address that you provided to us. If you do not consent to the use of your Personal Information by such a successor company, you may request that the company delete it.

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

  • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • to ensure site security, or to enforce or apply our Terms of Use and other agreements, including for billing and collection purposes;
  • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Lab.computer, Inc., our customers, or others; and
  • to a state or local educational agency, as permitted by state or federal law.

How do we store and delete your information?

Website users may update, correct, or remove Personal Information in their Lab.computer accounts at any time by contacting us at info@lab.computer.

A teacher or a student may request deletion of your own Personal Information by sending us an email at info@lab.computer. In appropriate circumstances, teachers and parents may also request deletion of a student’s Personal Information. In such a case, we will no longer allow the applicable user to use the services. We will delete your or your student's information using reasonable measures to protect against unauthorized access to, or use of, the information in connection with its deletion. When we delete a user's Personal Information, it will be deleted from our active databases but we may retain an archived copy of such user's records as required by law or for legitimate business purposes.

We will retain Personal Information, including after the school term in which a teacher or student uses the Services, for only as long as is reasonably necessary to fulfill the purpose for which the information was collected. Generally, Lab.computer will delete a user's Personal Information 4 years after the user's last login to the Services.

How do we protect and secure your information?

We have implemented reasonable measures designed to secure your information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment information is transmitted using HTTPS encryption and is processed through a third-party payment provider. Lab.computer does not directly collect or store payment instruments.

The safety and security of your information also depends on you. You are responsible for choosing a strong password and keeping it confidential.

If there is a data breach affecting your information, we will comply with any relevant legal or regulatory notification requirements.

The Family Educational Rights and Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) is a US federal law that protects the privacy of students’ education records, including personally identifiable and directory information. Lab.computer has made the following contractual commitments that attest to FERPA compliance:

In its Online Services Terms, Lab.computer agrees to be designated as a “school official” with “legitimate educational interests” in customer data as defined under FERPA. When handling student education records, Lab.computer agrees to abide by the limitations and requirements imposed by 34 CFR 99.33(a) just as school officials do.

Lab.computer also contractually commits not to disclose customer data except as the educational institution directs, as described in the contract, or as required by law. Schools that provide education records to Lab.computer can thus be assured that those records are subject to stringent contractual restrictions regarding their use and disclosure.

COPPA (Children Online Privacy Protection Act)

Because some of our users may be interested in it, we have included some information below related to the Children’s Online Privacy and Protection Act (“COPPA”). COPPA requires that online service providers obtain parental consent before they knowingly collect personally identifiable information online from children who are under 13. Therefore, we only collect Personal Information through the Services from a child under 13 where that student’s school, district, and/or teacher has agreed (via the terms described in the Terms of Use) to obtain parental consent for that child to use the Services and disclose Personal Information to us. A parent or guardian may sign up his or her child for the Services and provide Personal Information about that child to us. However, no child under 13 may send us any Personal Information unless he or she has signed up through his or her school, district or teacher and such school, district or teacher has obtained parental consent for that child to use the Services and disclose Personal Information to us. If you are a student under 13, please do not send any Personal Information to us if your school, district, and/or teacher has not obtained this prior consent from your parent or guardian, and please do not send any Personal Information other than what we request from you in connection with the Services. If we learn we have collected Personal Information from a student under 13 without parental consent from his or her parent or guardian or obtained by his or her school, district, and/or teacher, or if we learn a student under 13 has provided us personal information beyond what we request from him or her, we will delete that information as quickly as possible. If you believe that a student under 13 may have provided us personal information in violation of this paragraph, please contact us at info@lab.computer.

If you are signing up for this service and creating accounts on behalf of student(s), you represent and warrant that you are either (a) a teacher or school administrator or otherwise authorized by a school or district to sign up on behalf of students or (b) the parent of such student(s). If you are a school, district, or teacher, you represent and warrant that you are solely responsible for complying with COPPA, meaning that you must obtain advance written consent from all parents or guardians whose children under 13 will be accessing the Services. When obtaining consent, you must provide parents and guardians with these Terms and our Privacy Policy. You must keep all consents on file and provide them to us if we request them. If you are a teacher, you represent and warrant that you have permission and authorization from your school and/or district to use the Services as part of your curriculum, and for purposes of COPPA compliance, you represent and warrant that you are entering into these Terms on behalf of your school and/or district.

Information for Californian consumers

This part of the document integrates with and supplements the information contained in the rest of the privacy policy and is provided by the business running this Application and, if the case may be, its parent, subsidiaries and affiliates (for the purposes of this section referred to collectively as “we”, “us”, “our”).

The provisions contained in this section apply to all Users who are consumers residing in the state of California, United States of America, according to "The California Consumer Privacy Act of 2018" (Users are referred to below, simply as “you”, “your”, “yours”), and, for such consumers, these provisions supersede any other possibly divergent or conflicting provisions contained in the privacy policy.

This part of the document uses the term “Personal Information “as it is defined in The California Consumer Privacy Act (CCPA). In this section we summarize the categories of personal information that we've collected, disclosed or sold and the purposes thereof.

We will collect the following categories of personal information about you: identifiers, commercial information and internet information. We will not collect additional categories of personal information without notifying you. We collect these categories of Personal Information, either directly or indirectly, from you when you use this Application.

We may disclose the Personal Information we collect about you to a third party for business purposes. In this case, we enter a written agreement with such a third party that requires the recipient to both keep the Personal Information confidential and not use it for any purpose(s) other than those necessary for the performance of the agreement. We may also disclose your personal information to third parties when you explicitly ask or authorize us to do so, in order to provide you with our Service. To find out more about the purposes of processing, please refer to the relevant section of this document.

For our purposes, the word “sale” means any “selling, renting, releasing, disclosing, disseminating, making available, transferring or otherwise communicating orally, in writing, or by electronic means, a consumer's personal information by the business to another business or a third party, for monetary or other valuable consideration”.

This means that, for example, a sale can happen whenever an application runs ads, or makes statistical analyses on the traffic or views, or simply because it uses tools such as social network plugins and the like.

You have the right to opt out of the sale of your personal information. This means that whenever you request us to stop selling your data, we will abide by your request. Such requests can be made freely, at any time, without submitting any verifiable request. If you’d like to know more, or exercise your right to opt out in regard to all the sales carried out by this Application, both online and offline, you can contact us for further information using the contact details provided in this document.

We may use your personal information to allow the operational functioning of this Application and features thereof (“business purposes”). In such cases, your personal information will be processed in a fashion necessary and proportionate to the business purpose for which it was collected, and strictly within the limits of compatible operational purposes.

We may also use your personal information for other reasons such as for commercial purposes (as indicated within the section “Detailed information on the processing of Personal Data” within this document), as well as for complying with the law and defending our rights before the competent authorities where our rights and interests are threatened or we suffer an actual damage.

We will not use your personal information for different, unrelated, or incompatible purposes without notifying you.

Questions?

Address

1365 Hampshire Str #3

San Francisco, CA 94110

United States